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Hot Water · Kelowna & the Okanagan

Hot Water Tanks & Tankless in Kelowna

No hot water, or a tank that's leaking or on its last legs? We install and replace hot water tanks and tankless water heaters across the Okanagan — sized right for your household.

Get a free estimate

What we install

Gas & electric tank water heaters

The conventional storage tank most homes use — we replace failing units and install new ones, sized to your household's demand.

Tankless (on-demand) water heaters

Endless hot water and a smaller footprint. Tankless heats water only when you need it, which can lower running costs and free up space.

Tank or tankless — which is right for you?

A conventional tank is less expensive up front and simple to install. Tankless costs more initially but delivers unlimited hot water, takes up less space, and typically lasts longer with lower operating costs. The right choice depends on your household size, hot-water habits and budget — we'll walk you through the trade-offs honestly.

Signs it's time to replace your water heater

  • Water pooling around the base of the tank (a leak usually means replacement, not repair)
  • Rusty, discoloured or metallic-smelling hot water
  • Running out of hot water faster than it used to
  • The tank is more than about 10–12 years old
  • Popping or rumbling noises from sediment buildup

Why homeowners call Protocall

  • TSBC LIC-00215101 — licensed, insured and bonded
  • Gas and electric, tank and tankless
  • Fast replacement when you're out of hot water
  • Serving Kelowna, West Kelowna, Lake Country, Vernon, Penticton

Frequently asked questions

How long does a hot water tank last?

A typical storage tank lasts about 8–12 years. Tankless units often last longer. If yours is in that range and acting up — or leaking — it's usually time to replace it.

My water heater is leaking — is that an emergency?

A leaking tank should be dealt with promptly, because a failed tank can dump a lot of water. Shut off the water supply to the tank if you can and call us to get it replaced.

Is tankless worth it?

For many households, yes — you get endless hot water, save space, and often lower operating costs over the unit's longer life. It costs more up front, so we'll help you decide based on your household and budget.

Can you replace my water heater the same day?

Often, yes — especially for a like-for-like tank replacement. Call us and we'll let you know what's possible for your situation.

Out of hot water?

We'll get you sorted with the right tank or tankless system for your home. Free estimate on installations.

Call 250-808-1676
Call for a Free Estimate — 250-808-1676