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Heat Pumps

Heat Pump Myths, Debunked

By Protocall Services · Published July 14, 2026

Heat pumps have become one of the most talked-about ways to heat and cool a home in BC, and with the attention comes a lot of outdated myths — that they don't work in the cold, cost a fortune to run, or can't replace a furnace. Most of these were true of older equipment a decade ago and simply aren't anymore. Modern cold-climate heat pumps are built to heat efficiently well below freezing, they're very efficient in mild and moderate temperatures, and paired with a furnace in a dual-fuel setup they handle the coldest Okanagan nights easily. Here are the common myths, and what's actually true.

Myth 1: "Heat pumps don't work in cold weather"

This is the biggest and most outdated myth. A heat pump moves heat rather than creating it, and there's usable heat in the outside air even when it's cold. Modern cold-climate models are specifically engineered to keep heating efficiently well below freezing, which covers the large majority of Okanagan winter days. On the rare extreme-cold snaps, a dual-fuel system automatically switches to a gas furnace, and a full-electric system uses electric backup. Our guide on whether heat pumps work in Okanagan winters goes deeper.

Myth 2: "Heat pumps are expensive to run"

In mild and moderate temperatures — which is most of the year here — a heat pump is very efficient because it moves heat instead of burning fuel or using resistance elements. Efficiency does drop as it gets very cold, which is exactly why backup heat covers the coldest stretches. For a home coming off electric baseboards, a heat pump usually lowers heating costs meaningfully.

Myth 3: "A heat pump can't replace my furnace"

For many homes, a properly sized cold-climate heat pump can handle heating on its own. For homes that want extra assurance in deep cold — or that already have a gas furnace — a dual-fuel setup keeps the furnace as automatic backup. Either way, you're not choosing between comfort and efficiency. Our dual-fuel vs full electric guide explains which fits which home.

Myth 4: "A heat pump only heats"

The opposite of the cold-weather myth, and just as common. A heat pump is a single system that heats in winter and cools in summer — so it does the job of an air conditioner too. For Okanagan summers, that's a real advantage over a furnace-only setup that still needs a separate AC.

Myth 5: "Bigger is always better"

Oversizing a heat pump (or any heating and cooling equipment) causes short cycling — frequent on-off runs that waste energy, heat unevenly and wear the system out faster. The right size comes from a proper load calculation for your home, not a rule of thumb. We cover this in what size furnace or heat pump you need.

What's the takeaway?

Modern heat pumps are efficient, cold-capable, and increasingly the practical choice for Okanagan homes — especially when you want both heating and cooling from one system. The key is a correctly sized, well-installed unit matched to your home. See heat pump installation in Kelowna, or call for a free in-home assessment.

Frequently asked questions

Do heat pumps really work in cold weather?

Yes. Modern cold-climate heat pumps are built to heat efficiently well below freezing, covering most Okanagan winters. For extreme cold, dual-fuel systems add a gas furnace as backup.

Are heat pumps expensive to run?

They're very efficient in mild and moderate temperatures because they move heat rather than generate it. Efficiency drops in deep cold, which is why backup heat covers the coldest days.

Questions about your system?

We're licensed, insured and bonded, serving Kelowna and the Okanagan. Free estimates on installations.

Call 250-808-1676

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